With more than a decade of observations and experience from around the world and across a broad spectrum of industries, two patterns of failure, or failure modes, have emerged with the implementation of the Kanban Method: the false summit plateau and overreaching. Learn more about the two modes and how to mitigate them.
Outcomes are observable results and describe “what our business looks like” to customers, users, and stakeholders. Outcomes demonstrate whether our business is fit-for-purpose and, if
You might have noticed a possible typo in the new Social Entropy poster. However, “Beliebers” is a reference to pop star Justin Bieber. Learn what his story can teach us about social entropy.
In the first half of 2022, we introduced updates to the Practice Map Poster clustering all transition sub-level practices with consolidation practices. You can read
Design your service In the third article from the series, we are revisiting David Anderson’s blog post Managing in a Service-oriented Organization: For every service
Service Oriented Organization In the second article from the series, we are revisiting David Anderson’s blogpost Leading during a Time of Quarantine: The Service-oriented Organization
