With recent announcements including a new Customer Experience Professional credential and updates to our Fit for Purpose poster, we wanted to take a moment to
An alternative path to business agility can save you a fortune. [The original version of this article was first published on 4th January 2016] The
Our global training courses are price adjusted accordingly so that students participating from countries with lower-cost economies are able to pay a fair price.
The Queen often leads by omission: what she doesn’t do says more than what she does; what she doesn’t say, says more than what she actually said.
This article discusses the concept that your organization is a network of interdependent services that you can improve at every level from the individual at home, through to customer-oriented products, services, programs and portfolios
Service-oriented Organization (SOO) is the future. In these times of unprecedented stress on organizations, there is a need more than ever to move quickly, take decisive action, to reorient and reinvent for survival. More than ever before businesses are discovering their need for agility and innovation.
* Excludes Enterprise Service Planning Training
* Excludes Enterprise Service Planning Training
30th Nov – 2nd Dec
Online Training
With David J Anderson
Save your place now, training by David J Anderson.
