Blog Posts & Archive

David J Anderson

Fitness For Purpose Score

An NPS Alternative I have expressed dissatisfaction with Net Promoter Score (NPS), as regular followers of my work will know. Steve Denning, a writer for

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Kanban Maturity Model
Anna Radzikowska

Failure Modes in Kanban

With more than a decade of observations and experience from around the world and across a broad spectrum of industries, two patterns of failure, or failure modes, have emerged with the implementation of the Kanban Method: the false summit plateau and overreaching. Learn more about the two modes and how to mitigate them.

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