She always combines project work with its practical application in daily activities, which results in continuous support, training, and improvements also after the project ends. She is a kaizen culture and Kanban method passionate, trying to spread these ideas among her colleagues and co-workers. Being an ACCA (Association of Chartered Certified Accountants) member helps her to better understand the business with which she’s working with. It also gives me another angle view on different (including financial) aspects of software development and product support.