This leadership & coaching masterclass is for consultants, coaches, change agents, managers and Kanban practitioners who want to take it further. 

The Kanban Maturity Model codifies more than 10 years of experience implementing Kanban across diverse industries, in businesses small to extremely large. It plays an important role in creating unity, aligment, a sense of pupose and good governance. Use it to gain a better sense of achievement, provide better products and services, delight your customers, and realize superior business results. Completion of this course will award current Kanban Management Professionals the Kanban Coaching Professional (KCP) credential.

This course will teach coaching tools and techniques to be successful leading significant evolutionary change initiatives with a goal of achieving Maturity Level 2 or Maturity Level 3 at an enterprise scale. This 2-day course offers a codified Kanban Method approach to introducing and implementing change, and is specifically designed to augment the 3-day Kanban Maturity Model (KMM) course, which is a prerequisite. This course is intended to extend the coaching skills of those who have obtained the KMP credential and have attended the KMM course. The KMM and KCP courses, along with the Kanban Management Professional (KMP) certification are required to attain the Kanban Coaching Professional certification.

This is the 2-day class developed from the recent book, Fit For Purpose – How Modern Businesses Find, Satisfy & Keep Customers, by David J. Anderson & Alexei Zheglov. This class presents a significant part of the strategic planning, marketing, market research, product management and service design from the suite of classes offered in Enterprise Service Planning.

This class will offer you significant new insights into how to optimize the effectiveness of your business, to produce fit-for-purpose products and services that delight your customers, making them loyal to your brand and increasing your share, revenues and margins.

Enterprise Services Planning (ESP) is a framework of tools that leaders of 21st Century knowledge-work enterprises can apply to their strategic and capacity planning. ESP is often described as the equivalent of MRP for a professional services business.