This is the 2nd part of my post following Defining KPIs in Enterprise Services Planning. Running our classroom exercises with private clients this past 18 months
Learn how the Fit for Purpose cards can help you end survey anxiety and change the way you identify and satisfy your customer’s true needs.
In a low maturity market, a lack of leadership is often cited as the reason behind poor customer service, unpredictable, untrustworthy service delivery, and a
Don’t stress out about adding additional meetings to your calendar in order to implement feedback loops. Take a look at these questions to ask yourself to find the lowest resistance approach to implementing the 7 identified feedback loops in the Kanban Method.
Individual Kanban is the answer to better working after the pandemic and during the movement of teleworking becoming permanent. People are struggling to adjust to changes in how they work and the changing environment, but they also continue to struggle with the same things they struggled with in the office. This includes overburdening, the scheduling of work, and how they identify themselves among the other services.
With an interview with Anna Radzikowska, we took a look into what is individual Kanban, how it differs from Personal Kanban, and some of its possibilities and benefits.
Kanban has always been the “start with what you do now” method, and no one gets a “new role, responsibilities, or job titles” at least
* Excludes Enterprise Service Planning Training
* Excludes Enterprise Service Planning Training
30th Nov – 2nd Dec
Online Training
With David J Anderson
Save your place now, training by David J Anderson.
