This article discusses the concept that your organization is a network of interdependent services that you can improve at every level from the individual at home, through to customer-oriented products, services, programs and portfolios

Service-oriented Organization (SOO) is the future. In these times of unprecedented stress on organizations, there is a need more than ever to move quickly, take decisive action, to reorient and reinvent for survival. More than ever before businesses are discovering their need for agility and innovation.

I do not believe that our initial reaction to WFH is sustainable: this tactical choice to try and maintain normal workplace interaction via technology connections cannot be sustained. As the days turn to weeks, and weeks to months, and we recognize that the world is changed forever, we need to think differently about work, organization and leadership: do not try to bend existing ways of leading and working to the new reality of a remote workforce, that’ll be impossible. Instead only try to realize the truth… there is no team!