Download the A0 print ready posters based on the Fit for Purpose book, written by David J Anderson and Alexei Zheglov.
The F4P Framework gives you pragmatic, actionable, and evidence-based guidance on segmenting your market by customer purpose. Learn how to determine the criteria customers use to select products and services amongst competitors and use relevant metrics and KPIs to dramatically improve your customer satisfaction.
The F4P Framework combines both narrative- and data-based approaches to sensing customer segments, their criteria, and assessing fitness. Your company can use these to find the right customers to serve and better serve the customers you have.