Delivery Manager
Applying Kanban for Faster, More Predictable Delivery
Select Your Timezone
17 March
2:00pm CET - 6:00pm CET
- €1,450.00 excl. VAT 21%
Description
About the Course
This course equips delivery managers with the skills and knowledge to improve predictability, reduce lead time, and drive continuous improvement. Learn how to implement Kanban effectively, manage risks, and lead with confidence in a self-organizing workplace.
Who Should Attend?
Those responsible for improving predictability and reducing delivery time
Managers leading self-organizing agile teams
Individuals accountable for delivery and customer-facing teams
Professionals aiming to enhance workflow and meet customer expectations
Flow managers seeking career progression
Key Objectives
Understand the role and impact of a delivery manager
Develop a systems-thinking approach to Kanban implementation
Learn to visualize work, workflow, and decision-making information
Apply Kanban systems, limit WIP, and improve flow efficiency
Use key metrics to manage and optimize workflow
Implement policies that balance risk, empowerment, and autonomy
Leverage feedback loops to drive continuous improvement
Lead essential practices: delivery planning, replenishment, risk review, and operational reviews
Utilize models for hypothesis-driven improvement
Course Outcomes
Gain confidence to lead with measurable outcomes
Build credibility to drive improvements and take action
Implement predictable and consistent delivery systems
Enhance value as a manager in a self-organizing workplace
Achieve tangible business benefits (Based on Real applications):
- 4x productivity increase
- 90% lead time reduction
- Significantly improved customer satisfaction and market competitiveness
Certification
Delivery Manager by Kanban University
Upon successful completion of this course, participants will earn the Delivery Manager Credential from Kanban University, recognizing their expertise in managing and optimizing service delivery using Kanban practices. To achieve this prestigious credential, participants must complete both the Flow Manager and Delivery Manager courses. This certification validates your ability to lead fit-for-purpose service delivery, implement Kanban systems effectively, and drive continuous improvement in organizational workflows.
Prerequisites
To gain the most value from this course, participants should have:
- A foundational understanding of Kanban principles and practices.
- Experience with managing workflows or leading teams in a professional setting.
- Completed the Flow Manager course (recommended but not mandatory).
While prior experience with Kanban is beneficial, the course includes a review of key concepts to ensure all participants are prepared to engage fully in the material.
Course Includes
Online lecture sessions 
Hands-on group exercises 
Free access to Kanban Plus 
Kanban University, Certified Training 
Access to Online Learning Portal and course videos 
Affordable Pricing Policy by Country VAT Exemption
VAT Exemption Notice
If you believe you qualify for VAT exemption, please select the "Tax Free Invoice" option as your payment method during checkout. This will allow us to process your order without VAT charges, provided you meet the necessary criteria. If you have any questions regarding VAT exemption, please contact our customer service team for assistance.
