About the Course

The Flow Manager training is focused on teaching the essentials of managing and improving the flow of customer-valued work. This course provides practical skills for tracking and enhancing delivery, ensuring faster and more predictable customer outcomes. By learning to identify customer requests, track work in progress, and measure flow efficiency, Flow Managers become the backbone of agile delivery—keeping work moving and helping teams prioritize "finishing" over "starting."

This course also introduces foundational flow metrics, such as time-to-delivery, that are critical to aligning team efforts with customer needs. Designed to fill a gap often seen in team-level agility, Flow Manager training empowers Agile professionals to manage delivery beyond a single team and make a meaningful impact on overall business performance.

Is This Course Right for Me?

This course is ideal for Agile professionals, team leads, and managers who want to move beyond team-level agility to improve end-to-end flow. If you are in a role where faster, more reliable delivery is key to success, or if you’re looking to build your career towards larger-scale Agile roles, Flow Manager training provides a critical foundation. It’s also highly valuable for those who need to understand how to measure and optimize delivery flow in alignment with customer expectations.

What Will You Do Differently Next Monday?

• Start tracking and reporting on customer-valued work to understand flow efficiency.
• Implement techniques to prioritize finishing work over starting new tasks.
• Use key metrics to reduce bottlenecks and improve time-to-delivery.
• Apply skills for managing and coaching end-to-end flow, making your delivery faster and more predictable.

No prerequisites are required, but a foundational understanding of Kanban or Agile methodologies is beneficial. This course is an excellent entry point for those who want to advance in agile delivery roles.

Certification

Upon successful completion, participants will earn certification for completing the  Flow Manager course from Kanban University, signaling their expertise in managing and optimizing the flow of customer work.

VAT Exemption Notice

If you believe you qualify for VAT exemption, please select the "Tax Free Invoice" option as your payment method during checkout. This will allow us to process your order without VAT charges, provided you meet the necessary criteria. If you have any questions regarding VAT exemption, please contact our customer service team for assistance.