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* Excludes Enterprise Service Planning Training
This summer we are offering a unique opportunity to take the ESP training online with co-trainers David Anderson and Alexei Zheglov.
Enterprise Services Planning (ESP) is a framework of tools that leaders of 21st Century knowledge-work enterprises can apply to their strategic and capacity planning. ESP is often described as the equivalent of MRP for a professional services business. Such businesses employ many educated professionals, who think for a living, perform largely invisible work, and deliver mostly intangible products and services to customers.
Such businesses are increasingly exposed to VUCA - the conditions of volatility, uncertainty, complexity, and ambiguity. It is often futile, under such conditions, to plan specific results, deliverables, and milestones. The VUCA reality quickly tosses such plans out of the window. Does this sound like your enterprise? ESP can help! What you can do is, plan the capacity of your services to sense, respond and deliver the right levels of service that meet customers' purpose. You can plan the mechanisms of feedback to keep your network of services balanced and capable to execute your strategy. You can plan to avoid risks your enterprise can't take and manage the risks it chooses to take. That's what we mean by "planning."
ESP complements the delivery capabilities generated by Kanban "from the middle" and agile approaches "from the bottom up" and connects them "at the top" with the models and tools you need to manage on an enterprise level.
Q1: Introductions, Overview of strategy
Q2: Organizational risk categorization, corporate identity, fragility, resilience, robustness, antifragility, organizational dilemma
Q3: Fit-for-Purpose framework: core concepts
Q4: Fit-for-Purpose framework: managing for F4P, F4P cards and box scores, from insights to action, integrations
Q5: Custom risk assessment frameworks: visualizing risks, cost of delay, sequencing
Q6: Custom risk assessment frameworks: design your own
Q7: Alignment of strategy and capability
Q8: Strategy review and survivability assessment
Executive Track ends
![]() | 16 Hrs Live training with David Anderson and Alexei Zheglov |
![]() | Interactive group sessions with your peers |
![]() | In-depth Self Study Exercises |
![]() | Kanban University, ESP Certified Training |
![]() | Access to Online Learning Portal |
![]() | Affordable Pricing Policy by Country |
Participants of the 10 half-day expert track will be awarded the Enterprise Services Planning credential by Kanban University.
Other tracks will receive a certificate of completion.
Sample takeaways:
Executive Track material plus:
Sample takeaways:
Executive Track and Product Manager's Track material plus:
Sample takeaways: