Overview

This course teaches you how to use FlowMetrics to understand, measure, and improve delivery performance across teams, value streams, and portfolios. You will learn how to turn delivery data into actionable insight, enabling better forecasting, clearer decision-making, and stronger alignment with strategic goals.

Ideal for transformation leaders, delivery managers, executives, and coaches, this course shows you how to move from intuition-driven decisions to evidence-based management using modern flow analytics.

All participants receive a 3-month trial of FlowMetrics to apply their learning directly within their organization.

Certification of completion is awarded by the David J Anderson School of Management.

Objectives

By the end of this course, you will be able to:

• Understand and interpret core flow metrics including lead time, throughput, and predictability
• Use data to identify bottlenecks, delays, and systemic waste
• Build executive dashboards that support better decisions
• Improve forecasting using probabilistic metrics
• Align delivery with OKRs and strategic outcomes
• Demonstrate continuous improvement using measurable results
• Use metrics to guide transformation safely and effectively

What will you do differently next Monday?

After this course, you will be able to:

• Connect FlowMetrics to your existing tracking tools
• Build your first executive-level flow dashboard
• Identify your biggest delivery constraints using real data
• Use flow metrics to guide prioritization and planning
• Replace opinion-based discussions with evidence-based insight
• Begin using FlowMetrics immediately with your included 3-month trial

If you qualify for a VAT exemption, please get in touch with us for a tax-free invoice.